Choosing the right scanner is not just about scan speed or image quality.
The best scanner for your business depends on what you need to scan, how often you scan, where the scanner will be used and how the scanned information needs to move into your systems.
A finance department scanning invoices has different needs from a hotel scanning passports, a legal firm digitising files or a front desk capturing ID cards.
This guide explains how to choose the right document scanner for your business.
Start with the Documents You Need to Scan
Before choosing a scanner, identify the types of documents your business handles.
Common document types include:
- Invoices
- Contracts
- HR documents
- Customer forms
- Supplier documents
- Purchase orders
- Statements
- ID cards
- Passports
- Barcoded forms
- Receipts
- Books
- Certificates
- Archive records
The document type will influence the scanner category you need.
Understand the Main Scanner Types
Flatbed Scanners
Flatbed scanners are useful for items that cannot easily go through a feeder.
They are ideal for:
- Books
- Bound records
- Certificates
- Photos
- Delicate documents
- Artwork
- Large-format documents
- Archive materials
Choose a flatbed scanner when document preservation and careful handling are important.
Workgroup Scanners
Workgroup scanners are designed for regular office document scanning.
They are ideal for:
- Finance teams
- HR departments
- Legal teams
- Customer service teams
- Back-office teams
- Daily batch scanning
Choose a workgroup scanner when your team needs to scan multiple documents every day.
Network Scanners
Network scanners allow multiple users to scan without relying on one dedicated computer.
They are useful for:
- Shared office scanning
- Departmental scanning stations
- Scan-to-folder workflows
- Scan-to-email workflows
- Scan-to-document management systems
Choose a network scanner when several users or departments need easy access to scanning.
ID and Passport Scanners
ID and passport scanners are designed for identity document capture.
They are useful for:
- Visitor registration
- Hotel check-in
- Financial onboarding
- Healthcare reception
- Car rental
- Government offices
- Travel services
- Customer verification
Choose an ID or passport scanner when front desk speed and accurate identity capture are important.
Barcode Scanning Solutions
Barcode scanning can help automatically identify, name, route or index documents.
It is useful for:
- Logistics documents
- Medical records
- Warehouse documents
- Case files
- Application forms
- Workflow documents
- Quality control records
Choose barcode recognition when documents need to be linked to a case, customer, order, file or workflow.
Consider Scan Volume
Your scan volume matters.
Ask:
- How many pages do you scan per day?
- Do you scan one document at a time or batches?
- Are documents single-sided or double-sided?
- Do you need automatic document feeding?
- Will multiple users share the scanner?
- Will scanning happen at one site or multiple sites?
Low-volume scanning may only need a compact device. High-volume scanning may require a workgroup or production-focused scanner.
Consider Where the Scanner Will Be Used
A scanner used at a reception desk has different requirements from a scanner used in a back office.
Front Desk
Needs to be compact, fast and easy for staff to use.
Finance Department
Needs reliable batch scanning for invoices and supplier documents.
HR Department
Needs scanning for employee documents, contracts and onboarding files.
Archive Room
Needs careful scanning for old or sensitive records.
Shared Office Area
May need network scanning and one-touch workflows.
Decide What Happens After Scanning
Scanning is only the first step.
You also need to know where scanned documents should go.
Possible destinations include:
- A network folder
- An email address
- A document management system
- A cloud storage platform
- A CRM
- An ERP system
- A workflow automation platform
- A customer record
- An HR file
- A finance folder
The scanner and software should support your desired workflow.
Look for Recognition Features
Recognition tools can help reduce manual data entry.
Depending on your needs, you may require:
- OCR
- Barcode recognition
- MRZ recognition for passports
- ID card data recognition
- Smart file naming
- Field mapping
- Automatic front and back recognition
- Scan-to-cloud
- Scan-to-folder
These features can help scanned documents become useful digital data.
Consider Integration Requirements
If scanning is part of a wider business process, integration is important.
Your scanner setup may need to connect with:
- EDMS platforms
- ERP systems
- CRM systems
- HR systems
- Finance platforms
- Visitor management systems
- Document workflows
- Custom applications
This is especially important when scanned data needs to automatically populate fields or trigger a workflow.
Image Quality and File Formats
Choose a scanner that supports the file formats your business needs.
Common file formats include:
- Searchable PDF
- TIFF
- JPEG
- PNG
- BMP
For document management and archiving, searchable PDFs are often useful because they allow users to search document text.
Security Considerations
Scanned documents may contain sensitive information.
Consider:
- Who can access scanned files?
- Where are scans stored?
- Are files encrypted?
- Are documents sent to secure destinations?
- Is there an audit trail?
- Are IDs or passports handled securely?
- Are user permissions needed?
Security is especially important in healthcare, finance, legal, HR and government environments.
Choosing Plustek Scanners for Business Use
Plustek offers a range of scanners and capture solutions for different needs, including:
- Flatbed scanners
- Network scanners
- Workgroup scanners
- Capture devices
- ID scanning
- Passport recognition
- Barcode scanning
- Developer tools for integration
DAS can help match the right Plustek scanner to your document types, workflows and business systems.
Scanner Selection Checklist
Before choosing a scanner, answer these questions:
- What document types do we scan?
- How many pages do we scan each day?
- Do we need duplex scanning?
- Do we need ID or passport scanning?
- Do we need barcode recognition?
- Do we need OCR?
- Where should scanned files go?
- Do multiple users need access?
- Do we need network scanning?
- Do we need integration with existing systems?
- What security requirements apply?
- Do we need searchable PDFs?
- Do we need cloud or folder upload?
This checklist will help narrow down the right scanner category.
Final Thoughts
The right scanner can do more than convert paper into images. It can become the starting point for document management, workflow automation, customer onboarding and digital transformation.
By choosing a scanner based on document type, volume, workflow, recognition and integration needs, your business can improve speed, accuracy and efficiency.
Need Help Choosing the Right Scanner?
Document Automation Solutions (DAS) can help you select and implement Plustek scanning solutions for document capture, ID scanning, passport recognition, barcode scanning and workflow automation.