Streamline your managed print services offerings.

Printanista Hub software provides critical printing data from most major manufacturers in one place. The flexible subscription-based, scalable, cloud-based service model seamlessly connects with your ERP with no up-front investment in hardware, software, or IT resources.

Standard Features

 

Proactively Manage Print Devices

Develop proactive supplies and service programs by creating status alerts based on event and occurrence thresholds, triggers, standard and vendor error codes, and even LCD screen text.

Generate a single alert to notify you at event start and event end and use occurrence thresholds to help avoid sending your technician out for trivial issues, allowing for better management of the customer environment. Increase device up-time, reduce inventory, and improve your first-call success rate.

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Create Reports to Meet Your Needs

Automatically generate the reports you need to manage your customers' print environments better. Choose from a selection of out-of-the-box reports or build custom reports to get the data you need. Schedule reports hourly, daily, weekly, or monthly to ensure your team has the information they need when they need it.

Build QBR reports to review with your customers and help them stay on track with their print goals.

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Remotely Monitor Customer Print Environments

The Data Collection Agent (DCA) can be installed on a non-dedicated server, at a client location, or reside in the firmware of a device. For devices that are not on a network, ECI’s Local Print Agent (LPA) offers the ability to track printing from locally connected print devices by collecting information directly from the device.

Collect critical meter, performance, and supply-level data from multi-functional printing devices to power your MPS program. Accurately bill your customers for pages printed, supplies, and service.

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Get Accurate Data on All Devices

ECI’s relationships with leading original equipment manufacturers (OEM) provides unparalleled device information and continuous growth of our extensive model database.

Eliminate the complexity of managing multi-vendor print environments. Build your MPS program with a single tool for accurate data collection, reporting, and ease of use.

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NEW Printanista Features

 

Manage Devices Remotely

Connect to the internal web pages of agnostic print devices remotely. Features within the web UI will vary depending on OEM but can include capabilities such as:

  • Log retrievals
  • Firmware updates
  • Configuration settings like print quality, paper size, trays, etc.

Access to troubleshoot and configuration remotely will ensure you are only sending technicians when necessary which will save you both time and money.

Stop sending techs out unnecessarily!

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Accurate, reliable data straight to your ERP

Connecting Printanista directly to your e-automate system means you have bidirectional synchronization and can choose what you want to map and how from all your devices, to devices on contract or simply devices with meters due for billing.

We have taken our legacy integration and have added a more robust solution to streamline your supply ordering process. Create alerts for days-to-empty (EDTE) or supply level and have that alert trigger an order through e-automate.

Ready simplify all your supply orders?

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Quick, easy visuals to see all your data in one place

We have created our dashboards to give you everything you need to run an office technology business in visual highly analytical format. Unique dashboards are available to monitor toner, sales opportunities and printer reliability.

Make better decisions, faster!

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Get Accurate Data on All Devices

ECI’s relationships with leading original equipment manufacturers (OEM) provides unparalleled device information and continuous growth of our extensive model database.

Eliminate the complexity of managing multi-vendor print environments. Build your MPS program with a single tool for accurate data collection, reporting, and ease of use.

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Stop worrying about capturing device data. Find out how we can help.